Grove & Tech FAQs: Shipping, Orders & Returns

Find quick answers about Grove & Tech orders, shipping, payments, and returns. For the full terms that apply to your order, please review our Shipping Policy and Refund Policy.

Shipping and delivery

Where does Grove & Tech ship?

We currently offer free shipping to the United States and Canada. See our Shipping Policy for the latest details.

How long will my order take to arrive?

Delivery timing can vary by product, destination, and carrier. Please check the Shipping Policy for current processing and delivery information.

How can I track my order?

If tracking is available for your order, use the tracking details provided in your shipping confirmation. If you need help locating an update, contact us with your order number.

Orders and products

Which payment methods can I use?

The payment methods available for your order are shown at checkout. Shop Pay is also available on supported product pages.

Can I change or cancel an order?

Please contact us as soon as possible with your order number. Whether a change can be made depends on the order's processing status.

Where can I find product details or compatibility information?

Check the product page for the latest description, specifications, and compatibility details. If you still have a question, send us a message before placing your order.

Returns and support

How do returns work?

Our Refund Policy explains eligibility, time limits, and how to request a return. Please review it before sending an item back.

How do I contact Grove & Tech?

Visit our Contact page and include your order number if your question is about an existing order.