Legal notice

1. Website Ownership & Operating Entity

This website and online store (the "Site") is operated by:

  • Brand / Store Name: Tena Shop
  • Legal Business Name: TeNaTech SARLAU
  • Legal Form: Single-Member Private Limited Liability Company under Moroccan Law (Société à Responsabilité Limitée à Associé Unique - SARLAU)
  • Commercial Register Number (RC): RC 194197 Rabat
  • Common Company Identifier (ICE): 003820518000082
  • Tax Identification Number (IF): 71053265
  • Registered Head Office Address: 4, Rue Nopalea, Lot 4 Secteur 17 Bloc I, Hay Riad, Rabat, Morocco]
  • Sole Managing Member / General Manager: Abdellatif E.

2. Contact Information

For customer support, order inquiries, or official communications, please reach out via:

  • Customer Care Email: contact@tenatech.ma
  • Legal & Corporate Inquiries: contact@tenatech.ma
  • Business Phone: +212 6 63 36 27 66
  • Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)

3. Hosting Infrastructure

This store is powered and hosted on the Shopify e-commerce platform:

  • Host Provider: Shopify Inc.
  • Corporate Address: 151 O’Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada
  • Website: www.shopify.com

4. Merchant of Record & International Fulfillment

  • Merchant of Record: TeNaTech SARLAU is the legal Merchant of Record and primary seller for all transactions concluded on this store.
  • Fulfillment & Logistics: Items are dispatched and fulfilled in partnership with third-party logistics centers and verified warehouses located in the United States and internationally.
  • Return Policy Notice: Returns must not be mailed to our Moroccan corporate address or to fulfillment facilities without prior written authorization. To initiate an authorized return or replacement, please refer to our Refund and Return Policy or contact contact@tenatech.ma.

5. Intellectual Property

All content presented on this website—including texts, graphics, logos, interface design, product media, and software—is the exclusive property of TeNaTech or its partners and suppliers, protected under Moroccan and international intellectual property laws. Unauthorized duplication, reproduction, or use is strictly prohibited.